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l didn’t receive a confirmation email!

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My card has been charged but I don’t have a booking confirmation

Sometimes when you book with a travel agent or airline, an error might occur and results in blocking the amount on your credit card without confirming your booking.                       

We recommend you to follow below steps:      
  1.  Check your spam folder to make sure if the booking confirmation has not been filtered into the spam folder.
  2. Contact the booking site to confirm the status of your booking or when your money will be unblocked.   
  3. Contact your bank to check if they can speed up the process on their end and to find out when the amount would be released.

I entered a wrong email address

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My card has been charged but I don’t have a booking confirmation

Sometimes when you book with a travel agent or airline, an error might occur and results in blocking the amount on your credit card without confirming your booking.              

We recommend you to follow below steps:               
  1.  Check your spam folder to make sure if the booking confirmation has not been filtered into the spam folder.            
  2. Contact the booking site to confirm the status of your booking or when your money will be unblocked   
  3. Contact your bank to check if they can speed up the process on their end and to find out when the amount would be released.

I received a booking confirmation for an incorrect hotel

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My card has been charged but I don’t have a booking confirmation

Sometimes when you book with a travel agent or airline, an error might occur and results in blocking the amount on your credit card without confirming your booking.               

We recommend you to follow below steps:                      
  1.  Check your spam folder to make sure if the booking confirmation has not been filtered into the spam folder.
  2. Contact the booking site to confirm the status of your booking or when your money will be unblocked.
  3. Contact your bank to check if they can speed up the process on their end and to find out when the amount would be released.

Price is different after booking

icon icon

My card has been charged but I don’t have a booking confirmation

Sometimes when you book with a travel agent or airline, an error might occur and results in blocking the amount on your credit card without confirming your booking.          

We recommend you to follow below steps:                      
  1. Check your spam folder to make sure if the booking confirmation has not been filtered into the spam folder.
  2. Contact the booking site to confirm the status of your booking or when your money will be unblocked.   
  3. Contact your bank to check if they can speed up the process on their end and to find out when the amount would be released.

Cancellation and Refund Policy

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My card has been charged but I don’t have a booking confirmation

Sometimes when you book with a travel agent or airline, an error might occur and results in blocking the amount on your credit card without confirming your booking.   

We recommend you to follow below steps:
  1.  Check your spam folder to make sure if the booking confirmation has not been filtered into the spam folder.
  2. Contact the booking site to confirm the status of your booking or when your money will be unblocked.    
  3. Contact your bank to check if they can speed up the process on their end and to find out when the amount would be released.

Can I trust the travel agents which you show on your site?

icon icon

My card has been charged but I don’t have a booking confirmation            

Sometimes when you book with a travel agent or airline, an error might occur and results in blocking the amount on your credit card without confirming your booking.             

We recommend you to follow below steps:                      
  1.  Check your spam folder to make sure if the booking confirmation has not been filtered into the spam folder.
  2. Contact the booking site to confirm the status of your booking or when your money will be unblocked.
  3. Contact your bank to check if they can speed up the process on their end and to find out when the amount would be released.    

Still have a questions?

Send us a message and we’ll get back to you in few hours. In the meantime, check our FAQs to see if your question has already been answered.

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